06 May 2009

Cabela's- Now It's A Comedy

Via email this A.M.-

Cabela's Inc.
World's Foremost Outfitter
One Cabela Drive, Sidney, NE 69160
Dear Customer,
Unfortunately, your backordered merchandise listed below has yet to arrive from our supplier. 21-6948 REMINGTON 30 CARBINE 110GR MC AMMO W/DRY BOX 30CARB 110GR MC1000BBackorder-Tentative arrival to Cabelas 05/10/09 If you wish to keep the item(s) on backorder or if you want to cancel or change the item(s), please call our toll-free order desk at 1-800-237-4444.

If a reply is not received within 10 days, the order will be automatically cancelled. Please note that backorders are processed immediately upon receipt of stock from our suppliers and therefore it is possible that the item(s) in question may ship prior to receiving your reply.
If your original order was paid for with a credit card, no charges will be made for the cancelled item(s). If your order was paid for with a check or money order, a refund check will be issued. We sincerely apologize for any inconvenience this may have caused.
Cabela's Inc. - Customer Relations

So now the goods they promised me two months ago will not be forthcoming unless I tell them once again I REALLY REALLY want to receive what I ordered?
I'm certainly glad they "sincerely apologized". An insincere apology would have been intolerable at this point!

UPDATE, 1335 hours-
I just got off the phone with Cabela's. Had a very nice conversation with Michael there. He told me ammunition sales jumped through the roof starting about September of '08. (Lemme think- What was on the horizon at that time?)
He also said representatives from Remington and Winchester have told him if they QUIT taking orders for ammunition at this time, their factories would still work 24/7 until late in 2011 just to fill orders on books now.
That explains a lot.

AN AFTERTHOUGHT,
(And note to Cabela's and other retail folks)-
1. I realize you are between a rock and a hard place here.
But indicating to me that you think you'll have my ammunition in hand on a date certain automatically elicits a "Let's see... if they get it on Tuesday, maybe I'll have it on Saturday?" response from me.
I think it would be better for you to intermittently update me with something like "We haven't forgotten you. We'll send it soon as we get it."

2. Threatening me with an order cancellation if I don't respond to you does not give me warm and fuzzies about Cabela's. I'm sure you'd like me to order from you in the future, right?
It's not good form. Don't do that.

4 comments:

Anonymous said...

I agree with GH; it's the stall game for you dear friend.

Bo

camerapilot said...

Strange days are these.........
Went to a sporting goods chain we have out here in the country of California called Turner's Outdoorsman. I needed to get a Weaver rail for a scope. When I entered I thought maybe the shop was closing because the gun section was cleaned out. The racks had a few hunting type shotguns, the floor display cases which run the length of the showroom which is approx. 30' held three revolvers and some knives. I asked if they had any bricks of .22 cal ammo, they said no. I then asked the gentleman behind the counter how was business. He said good & bad, good because everybody has been buying guns and bad because guns are selling so fast that there is a back order and that on some of those orders there is a 2 year waiting period.
After the education,I paid my bill, headed for the door when three men entered. They were discussing ammo and hoping that Turner's would have something because so far their search around the LA area for ammo had turned up zilch.........
There is a fear out here likely caused by uncertainty and a lack of trust on all fronts.
Strange days are these......

Greybeard said...

Bo, GH, and CP:
I still don't think there's anything nefarious going on here. Maybe I'm naive, but here's my point:

I Tivo'd "Carbine Williams" on TCM last week and finally got to watch it last night.
(David Marshall Williams is the guy that invented the gas/recoil system used on my new M-1 Carbine.)
I realize this work is "based on a true story" and therefore is fictionalized, but at the end of the movie the prison Warden, played by Wendell Corey, makes the statement that some 8 million M-1 Carbines were produced for WWII.
That's a lot of M-1 carbines! How many of those survived is unknowable, but the rifle has been in continual production since it was introduced, so there's no question there are still a bunch of 'em out there.
There's also no question there are millions of folks now frightened by what they are seeing in our Nation's leadership and where our leadership is taking our economy.
Smart folks are preparing for the disaster scenario.

So you've got a sudden surge of people like us trekking to their local gun store wanting to buy ammunition for "Old Bessie", who's been shoved back in the closet corner for years, "just in case things begin to look crazy".
And things ARE beginning to look crazy, aren't they?

Stay tuned. I'll keep you updated.
Please do the same for me and all those that stop by "Pitchpull".

camerapilot said...

Because of all this ammo shortage stuff I've gone "low cal".
Speaking of Cabela's I got a Tactical Solutions .920 Dia barrel for my 10/22
and a Hogue overmolded stock (delivered on time) finished off with a 3x9x40 scope. Check out ballistic specs on a .22LR and it's very convincing.
IDF (Israeli Defense Force) uses the Ruger 10/22 for Riot Control.
They were encountering fatalities using this weapon up 100 yards which was unexpected so they leveled their cross-hairs toward the loins and the shines.