20 September 2021

The Sales Spiel

During the signing-in process here at Hacienda Del Mar we were offered perks-
$100 in certificates to use at restaurants and bars here on the complex.
A card that gives us a 15% discount at these restaurants.
A free breakfast the morning of the sales promotion.
And an invitation to a "Mexican Welcome Party" on the Tuesday night of our stay.
All we had to do to receive these wonderful gifts was to attend a 75-minute sales talk to show us the wonderful benefits we'd receive if we bought a Timeshare with the organization running this resort.

We just bought a recreational vehicle. Our intent is to use this camping trailer to tour the U.S. and check off  items on our "bucket list". We have no interest in purchasing a timeshare, even if we can use it anywhere in the world, including the U.S.. When the agent asked us how we felt about the possibility of being able to come to Cabo or some other resort at a very low price, we told him about our RV and the fact we were only listening to his talk because of the perks.
But he has a job to do. And he did it very well.
For almost 90 minutes.

We got the free breakfast. It was wonderful but he rushed us at the end because he had another spiel to administer to another client and I was taking too long to eat.
We toured beautiful suites overlooking the ocean. We were driven through the complex here. All of the wonderful benefits we could enjoy here were pointed out.
Then came the closing-
"We can offer you all this at (this price). Surely you cannot refuse that!"
"We're not interested."

"Okay. We can finance this at THIS LOW RATE and reduce your monthly payments to (this lower price).
How does that sound?"
"Wonderful. But as we mentioned up front we just spent a ton of money on an RV, and I still have things I need to purchase to be able to use it as we want. We're not interested in your offer. But thank you."

No?
It meant nothing to our guy.
Three more "closings" ensued. He was VERY good at his job. Finally, he shrugged his shoulders and guided us to another room and introduced us to "Mariel", who would gives us the perks they promised.
And Mariel had a really great deal for us... "What if I offered to sell you a membership for (this lower price)?"
Three more sales closings. Three more "no, it's a wonderful offer, but thanks anyway", and we walked out with our "gifts".
This whole affair took almost two hours.
Sigh.

So I figure Sara Jean and I got about $25 each per hour for our trouble. I've been through these things before and they are always stressful. You end up being "friends" with the salespeople. You know this activity is the way they put money in their pockets... and feed their families.
So you hate to say "NO!"
They know that and use that fact to great advantage.
We watched dozens of families walk in and out of this sales presentation and wondered...
How many of them, at the end, had the strength to say "No. Thank you"?

I bet they sold a bunch of memberships yesterday.

4 comments:

Ed Bonderenka said...

We bought into something similar. It was supposed to allow us to use so many weeks a year anywhere for the five year period we were purchasing.
We visit family in Jacksonville FL annually and they said they had us covered.
Well the closest we could get was Daytona.
Nice stay, nice place but way too far from our target.
So we canceled.
Sounded like a good idea at the time.

Well Seasoned Fool said...

You could have declined participation.

Greybeard said...

WSF-
Me?
Decline a freebie?
Yes, a thinking person could have declined.

Ed-
Our beloved "across the street" neighbors bought a timeshare thinking they could trade it for Hawaii, Miami, etc.. They could not. They're still trying to unload the thing.

Old NFO said...

I went to one of those once. I never got my 'freebie' because I kept telling them no... LOL